Call records
—Attempts and received callsReported duration
—May include voicemailAverage reported duration
—Excludes missing durationsDuration not reported
—Records excluded from averageTIME OF DAY · NEW YORK
Calls by hour
Separate bars for each line, added across selected dates. Times are New York time.
RyanDonovanMain
| New York hour | Ryan calls | Donovan calls | Main calls |
|---|
Activity by line
Counts are grouped by the line mapping you supplied.
| Line / group | GHL | JC | Calls | Duration |
|---|
Source statuses
GHL and JC labels are kept separate. A completed or answered status does not guarantee a live conversation.
DAILY ACTIVITY
New York datesCalls by date
Select a narrower range above to inspect a particular day.
View daily figures
| New York date | Ryan | Donovan | Main | GHL | JC | Total | Reported duration |
|---|
Dispositions recorded in GHL
For outgoing calls only. These are entered dispositions, not independently verified results. JC disposition fields were blank in the export.
No outgoing GHL records match the current filters.
| Disposition | Ryan | Donovan | Main | Total |
|---|